Feedback from event organizers and participants
Professional speaking carries an obligation to deliver distinct value to each audience. I work with my sponsor to understand the audience’s background and interests, the client’s objectives, and the context of my talk within the event. My goal is nothing less than to leave each audience with a new view of life.
Here are examples of feedback I’ve received, published with permission. Starting summer 2012, I’m also publishing the full text of all my evaluations. (Note Fall 2014: I’ve fallen way behind on posting these – sorry!)
“Thanks a lot for your great speech. It went extremely well …
colleagues called it superb and thought provoking.” – Event manager
“The best part of our meeting was definitely your talk.
My colleagues think it would be a scoop to have you at our first Summit.”
Audience member, requesting a follow-on event
Private corporate event, Europe, Spring 2017
“Six months later, people are still remarking on your powerful speech at our annual meeting. You tell pointed stories that rouse us to act, with some gentle humor and some not-so-gentle tragedy to remind us why what you are saying matters. And it does matter. Patients are the solution, not the problem. You are an educator and a coach, unafraid to speak the truth but determined to use that truth to guide us all in new directions. I don’t think anyone was the same after hearing your inspirational speech.”
Leah Binder, President, The Leapfrog Group
Annual meeting, 2016 (video here)
“Everyone was very very enthusiastic about your talk
and keeps discussing what it would mean in our field. Thanks!”
-Annemijn Aarts, Radboud University Nijmegen Medical Centre, Department of Obstetrics and Gynecology
“Hysterically, fabulously great”
– Senior marketing executive, PWC
at their 2016 Health 180 forum
“Thank you for delivering an outstanding presentation
for our annual endowed Gallman Lectureship.
Your talk stimulated a great deal of interest among those who attended,
including our School of Nursing colleagues and students.”
– Jacki Hecht, RN, MSN, Managing Director TCRSS
University of Texas, Austin School of Nursing. Dec. 4, 2015
“There’s all sorts of buzz around Austin this week
on the heels of @ePatientDave’s great talk at the recent event
hosted by @LonghornNursing.”
– Tweet by @CareFlash after the same event
“You were amazing.
Thank you for sharing your incredible story with our attendees,
we have heard nothing but stellar feedback from them.”
– Shirley Robinson, VP of Education & Governance Programs,
Texas Hospital Association Foundation, re Dec. 2, 2015 (standing ovation)
“Thank you, thank you. My inbox is exploding
with long treatise emails & brief ones about last evening.”
Joyce Cappiello PhD, FNP, FAANP, University of NH Nursing
(on a meeting of the local chapter of Sigma Theta Tau,
the nursing honor society)
“Dave was fantastic, loved by the audience!!”
– The Channel Company,
CIO Healthcare Summit, Nov. 2014
“Truly one of the great programs we’ve had at Seattle Rotary
and it ended with a spontaneous and much-deserved standing ovation.”
“e-Patient Dave delivers a powerhouse keynote that is emotional, informational and funny all wrapped around an important call to action to Let Patients Help.
His personal story of becoming a partner in his treatment and survival
has no doubt inspired others to take an active part in beating cancer
and understanding how to navigate our health care system.”
– Hamilton McCulloh, VP, Programs,
Rotary Club of Seattle 9/24/2014
“This is beautiful. I cannot thank you enough. This is absolutely PERFECT!
I have a segment where I talk about you and your story,
but because you summarize this so well,
I am going to make you my closing comment.
THANK YOU!!!!! Very much appreciated.”
— Ben Miller, Assistant Professor
University of Colorado School of Medicine
re a short video I recorded on physicians in social media
“Thank you so much for the energy and thoughtfulness
that you incorporated into your talk yesterday.
I was totally enthralled, again!, as were many of the staff in attendance
and it could not have been a better start to our day.”
– Rita Foreman, Director, Patient Experience
Trillium Health Partners 9/19/2013
“I’ve heard lots of patients & families tell their stories at medical mtgs.
@ePatientDave is most effective. Poignant, funny, real takehome lessons”
– A tweet by Bob Wachter MD – world leader in patient safety;
Professor and Associate Chairman of the Department of Medicine at UCSF 4/25/2013
“Thank you for an incredible start to our day. You hit it out of the park.”
– Sam Watson, senior vice president, Patient Safety and Quality,
Michigan Health & Hospital Association 4/25/2013
“Highest evaluations I’ve seen for a speaker.”
– Bonnie Westra PhD, RN, FAAN, FACMI
Co-Director Center for Nursing Informatics, University of Minnesota 7/3/2012
“e-Patient Dave gives a powerful talk and knows how to
capture an audience with humor and feeling.”
– Lisa Blintzler Morris, patient advocate, broadcast professional, mom
(after PFCC Partners conference, June 2013)
“You were a smashing success and helped Minnesota move forward
toward engaging consumers in managing their health.
I look forward to working with you more in the future.”
– Bonnie Westra PhD, RN, FAAN, FACMI (above, after our next engagement) 11/16/2012
“Fasten your seatbelts, raise your tray tables, and clear the runway
if @ePatientDave is your pilot today.”
– Susannah Fox, in a tweet to Patients Like Me 12/16/2011
“Don’t go to the bathroom when e-Patient Dave is about to speak.”
– Byron Jasper, Deputy Director – Public Health, Tribal Health Program Support,
United South & Eastern Tribes Inc. 7/10/2012
Feedback from past clients:
Leadership Institute, Boston, September 2012:
Host feedback: “As you could tell by the audience’s ovation, your presentation received an outstanding evaluation. … You were the highest ranked of the Roundtable – our group tends to be harsh on outside speakers so you truly are a home run. … magical and inspiring …”
Rebecca Harrington, Co-founder and President
Audience evaluation: Outstanding or excellent: 96.4%; mean score 4.71 out of 5
- “Excellent and could not agree more. Will have to do some thinking about what this could mean to all.
- “Very inspiring. I admire anyone who has that passion.
- “Interesting but not necessarily doable for all patient populations.
- “Hats off to ePatient Dave for bringing it home – the patient is the focus.”
- “Excellent presentation.”
Stratis Health, Bloomington, MN, Nov. 2012
Event: COC meeting (consumers, staff, legislative aides), Nov. 2012:
“Dave is an excellent presenter, moving easily between stories that tug at the heart to data and information that grounds his presentation in evidence. He offers a winning combination of authenticity and credibility to engage an audience.
“Dave asked all the right questions in advance to prepare for his audience. We had a terrific give-and-take discussion that helped shape his presentation to fit my audience. Based on the laughter, gasps, and thoughtful nods during his presentation—and the questions and comments after—he engaged and inspired my meeting participants.
Deb McKinley, MPH
Communications and Outreach Manager
Robert Wood Johnson Foundation – Aligning Forces for Quality, November 2011
Audience evaluation: “Very useful or useful”: 98.4%
- “Incredible – he should be at every meeting – the universal man, speaks for all of us.”
- “What about having e-Patient Dave work with us as a Technical Assistance Support? He has a helpful and revolutionary approach.”
- “His energy is contagious!”
- “Important perspective – most important to highlight – for every story he shared you know there are many more…tech powerful for connecting individuals around care issues, life and death.”
- “Good balance of motivation and concrete tidbits and examples of good ideas.”
- “Generated lots of practical ideas and provided good nuggets!”
- “Very engaging, likeable speaker”
Minnesota Tiger Nursing Informatics, June 2012:
Full text of evaluations here. Audience evaluation:
- Subject knowledge: 4.93 out of 5
- Effectiveness of speaker: 4.96 out of 5
- “I will reduce the info gap by engaging my patient base by inviting them to sign up for MyChart, if they haven’t already, inviting them to use it if they have, and by including a written agenda with eval to facilitate better communication and more office stewardship of patient roles / goals.”
- “Engage patients – even sign them up as in-patients”
- “Incorporate content in the classes I teach”
- “Have them populate history (family, medical, surgical, social) at kiosk or at home via portal.”
- “Educate myself first with MyChart – personal use”
- “I could use more informatics in my life” :-)
St. Louis Business Health Coalition, November 2011 (Coalition of self-insured employers)
- “We could not have found a more perfect patient advocate or a more motivating story-teller.”
- “Phenomenal, I look forward to seeing his vision become the norm in patient care.”
P2 Collaborative of Western New York, October 2011 (Part of Robert Wood Johnson’s Aligning Forces for Quality)
- “Highlight of the conference, unbelievably inspirational guy! Glad I stayed!” (Last talk of the conference)
- “He knocked it out of the park for me. He was progressive, engaging, thoughtful, and really made you think of all sorts of directions we need to be going with technology, policy and health promotion.”
- “I was still thinking what he said days after.”
- “The big point is that one can, without being mortally afflicted, do a great deal to help our doctors do what’s needed.”
- “He was AWESOME. Empowering people is what healthcare should be all about.”
- “Riveting presentation” … “Simply fantastic” … “Dynamic, engaging, and endearing speaker who taught me a lot.”
Levitt Distinguished Lecture, University of Colorado Dept of Family Medicine, October 2011
- Valuable use of time, 4.86 out of 5
- Presenter’s style, 4.81
- Learning objectives were met, 4.83.
- “Personal stories, not just tear-jerkers – but fuel for a new vision…”
- “Excellent speaking skills”
- “Engaging and informative”
- “A man who walks the talk and has so much to teach/offer so many”
- “Powerful! Reflecting on 40+ years of practice, I wish I thought this way long ago.”
- “You really knocked it outa the park”
- “We have a number of outstanding Levitt Lecturers, but this stands as the best of the best as indicated on the enclosed … it was your soulful, personal connection that resonated with the audience.”
SSM Healthcare Annual Summit, St. Louis, May 2012
Audience evaluation: “Valuable info that can be applied in my daily life: 3.86 out of 4
Second highest rated plenary, behind Irish Tenor and Paralympics record holder Ronan Tynan
- “Listening to Dave deBronkart and Ronan Tynan on Wednesday afternoon was awe inspiring.”
- Most valuable: “The extremely thought provoking remarks of Jay Parkinson and Dave deBronkart”; “Jay Parkinson, Dave, deBronkart and Dr. Berwick were excellent”
- “E-patient Dave was great. Please have him speak to the doctors.”
Mayo Ragan Social Media Summit, October 2011
Audience evaluation: 4.82 out of 5.
Ragan Communications CEO Mark Ragan said that “SeattleMamaDoc” Wendy Sue Swanson and I received the first two standing ovations in the 500 events Ragan has produced.
- “e-Patient Dave’s presentation was incredible.”
- “Loved hearing Dave’s story and how he used any resources he had (esp. social media) to find out about his disease, and then help others. Definitely walked away with the message that healthcare providers need to get in and help in the social media realm, too.”
- “WOW! He was my favorite to listen to! I loved and appreciated his honesty, how he incorporated personal pictures into his presentation and loved his sense of humor — One thing that would have been nice to have were some tissues — his story truly touched my heart!”
Aetna Leaders Forum, September 2011
“That was beyond a home run.” – Mark Bertolini, Chairman and CEO.
We had spent more than an hour together conferring to understand his objectives and define what a “home run” would be.
Military Health System, January 2011
- 4.83 out of 5 on “Quality of this speaker (Knowledge, expertise, teaching ability, effectiveness, relevance, etc).”
- 4.84 out of 5 on “How well are you now able to complete the learning objective?”:
Ninth National Quality Colloquium, Harvard, August 2010
- “Could have been backbone of a cohesive theme for opening session.”
- “May be the most important addition to our thinking.”
- “Superb, real life information.”
Second highest rated plenary speaker (4.65 out of 5), behind Atul Gawande.
Medicine 2.0 Congress, Toronto, September 2009
“As the organizer of the Medicine 2.0 Conference Series I was looking for an enthusiastic, motivating, and emotionally moving keynote speaker. I found him in e-Patient Dave. He delivered a mesmerizing keynote speech that got people talking for hours, days, and months after the event – even made it into a CNN story.
“Dave wowed the audience and set the scene for a patient-focused, participatory meeting. His contributions were not limited to his formal speech, but continued throughout the meeting, through his interactions with other speakers and participants. Dave is a true champion for our cause of openness, collaboration, and participation in health care.” –Gunther Eysenbach MD, publisher, Journal of Internet Medical Research; organizer.
HIMSS (Health Information Management Systems Society) Northern California chapter, 12/8/09
Board member feedback:
- “Mesmerizing speaker”
- “A phenomenal aspect of our program”
“The Quantified Self” meeting at Wired headquarters, 12/7/09
“e-Patient Dave spoke to our group with the passion and intelligence that characterizes his influential contribution to patient-centered health care and the personal data revolution. It was a highlight of the meeting.” Gary Wolf, Contributing Editor, Wired
“Life changing presentation” – Audience member at Quantified Self, 12/7/09
“When ICSI was looking for a great keynoter to deliver the empowered e-patient, participatory medicine message to a large audience of physicians, we soon discovered that e-Patient Dave was our #1 draft pick. We could not be more pleased” – Kent Bottles, President, Institute for Clinical Systems Improvement
Audience evaluation: 4.9 out of 5
Other audience feedback:
- Comment from attendee at VNA of Care New England, January 2011: “E-Patient Dave really gets it about the future of health care – more should hear his message.”
Mentions in publications and blogs:
- “one of the hottest speakers at health care meetings these days” – Gary Schwitzer’s Health News Review, June 2010
- “a noted activist for health care transformation through participatory medicine and personal health data rights.” – Disruptive Women in Healthcare, Man of the Month, August 2010
- “Testified in Washington as a champion of participatory medicine” – US News Best Hospitals issue, 2009
- “The folks in Washington have taken notice. He’s become a de facto health policy expert.” – Cheryl McEvoy, ADVANCE Perspective, February 2010
- “The quintessential engaged patient” – Health Leaders magazine, “20 People Who Make Healthcare Better,” 2009
- “A recognized online champion of participatory medicine” – Boston Globe
- “Face of the e-Patient movement started by the late Tom Ferguson” – Future Health 100
- “Working his ass off to get us to pay attention to the power of the internet.” – Jay Parkinson MD MPH, HelloHealth
- “A must-follow #Health20 hero on Twitter” – Brian Ahier, “govfresh” open air government blog
Healthcare is a complex industry. The simplistic proposals and brutal assertions that have wracked public debate are not getting the job done; and at a deeply personal level, I care very much about whether the job is getting done. Your time, too, will come, when you care.
How can we make care more patient-centered – and more effective – before then?
“Dave deBronkart brings an important perspective to the medical world. Drawing on his own experience, but reaching far beyond that, he is a strong, reasonable, and effective advocate for patient involvement in the care delivery systems.” – Paul F. Levy, President and CEO, Beth Israel Deaconess Medical Center
“Dave’s personal experience with a grave cancer diagnosis, his tireless efforts to seek the best information with which to make decisions about his treatment, and his knowledge and understanding of technology can help us understand more clearly patients’ informational needs and how HIT can support patients in their desire to be more actively engaged in the management and decision-making about their care. We need Dave – and others like him – at the table during key policy discussions to help ensure that patients’ needs are met.” – Eva Powell, National Partnership for Women and Families, Washington DC