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January 12, 2023 By e-Patient Dave 1 Comment

Integracare Assisted Living charged us full price. Severely understaffed, they stiffed us.

Recently I’ve posted about horror stories that have happened as investor-driven chains get into hospice (here) and nursing homes (here). More broadly, nursing homes and assisted living are called long-term care, aka LTC.

For our mother and family, LTC has meant Less Than Caring. Last night, I posted My family’s disastrous experience with a growth-driven long-term care company, starting with this:

As many of you know, my mother died in October. What we haven’t disclosed until now is that it happened in horror story #3: she passed after a single week of “respite care” provided by the local outlet of a growing chain of assisted living facilities.

Many people asked who it is, and we’re ready to say: the chain is Integracare, and the local facility near Mom’s home in Annapolis is Bay Village.

Here’s how they advertise themselves. It does not in any way match our experience.

[Read more…]

Filed Under: consumerism, long-term care, patient safety, respite care, The Big Ugly 1 Comment

January 11, 2023 By e-Patient Dave 19 Comments

My family’s disastrous experience with a growth-driven long-term care company

Photo of memorial tree at Quiet Waters park, next to the gazebo where she loved to sit
Mom loved to sit in this gazebo, along a tributary of the Chesapeake. Photo by my sister.

I’ve been blogging recently about what happens in American healthcare when predatory investor-driven companies start moving into care industries because of, as Pro Publica puts it, “easy money and a lack of regulation.” My first two posts were about recent articles in The New Yorker on companies that are more interested in sales growth than in caring:

  • “For-profit hospice is a vast crime scene, and private equity is holding the knife”
  • Healthcare’s moral crime scene, part 2: private equity takes over a nursing home

As many of you know, my mother died in October. What we haven’t disclosed until now is that it happened in horror story #3: she passed after a single week of “respite care” provided by the local outlet of a growing chain of assisted living facilities.

[Read more…]

Filed Under: consumerism, long-term care, patient safety, Patients as Consumers, respite care, Uncategorized 19 Comments

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