Anyone who’s worked with me in the past eight years has gotten to know Kristin Gallant, the terrific assistant who’s helped with all my administrative and customer service work since 2013. With a workload that’s ranged as high as seventeen speaking events in a month, she’s been rock solid, indispensable.

Our working relationship has also been a perfect example of flexible hours, virtual office, apps, and “cloud everything,” enabling each of us to stay on top of things regardless of which time zone I was in. A professional executive assistant and bookkeeper before we met, she adapted hours as her growing kids’ school hours changed, often screen-sharing as we juggled tasks, client communication, and administrative housekeeping. And as a “cancer kicker” herself, she’s understood exactly what this work is about.