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November 21, 2012 By e-Patient Dave 17 Comments

Tool help please! Evernote? Workflowy? SpringPad?

Springpad logo
Springpad
Evernote icon
Evernote
Workflowy "head" image
Workflowy

Addition Thanksgiving morning: Your responses in the comments below have already gotten juicy-good and taken this to the next level. Don’t miss ’em. And thanks!

Thanksgiving starts my annual season to reflect and look ahead. It started five years ago – my first blog, “The New Life of Patient Dave,” was born at Thanksgiving, just after my cancer. Each year since then it’s been my time to ask: with all I’ve seen in the past year, people I’ve met, concerns I’ve heard, what’s next? Who will I be in the coming year?

And this year I need help. Tool help, to organize my thoughts. Because there are a lot. So if you’ve faced this too, what have you learned?

The work ahead:

[Read more…]

Filed Under: Business of Patient Engagement, My own CIO 17 Comments

September 22, 2012 By e-Patient Dave Leave a Comment

My slides from the Amazing Speeches panel

I’m live-blogging this from the Amazing Speeches session at the Partnership With Patients conference in Kansas City. As promised, here are the slides I just presented.

Here are the three of us who presented – a picture I just grabbed from Twitter, of course. :-)

From left: @TiffanyAndLupus, me, @KaitBRoe.

(Yes, I’m listing them by their Twitter names – an essential part of creating a speaking career is to have a strong consistent identity in social media!)

Filed Under: Business of Patient Engagement, Events Leave a Comment

July 23, 2012 By e-Patient Dave 9 Comments

New policy: publishing all my evaluations, full text

Source: http://office.microsoft.com/en-us/images/similar.aspx#ai:MC900439448|

One aspect of Obamacare is that the public’s ratings of healthcare providers will be published. A lot of providers are nervous about this, just as anyone is nervous about dumb things being said about them online.

But as I’ve often said in speeches, one thing healthcare lacks is the usual incentives we see in other industries: rewards when a job’s well done, consequences for when it’s not. And I sometimes tell providers, fear not: the public knows there are idiots online as well as good info; ultimately the truth will out. And yes, it’ll be messy along the way.

So I figure it’s time to practice what I preach. On my Testimonials page I’ve often published the evaluations I get from my speeches. But I’ve decided to start publishing all speech feedback, good bad and ugly.

I won’t blog them all (they’ll just go on that page), but to introduce it here’s the first one, posted with permission. (See discussion below.) [Read more…]

Filed Under: Business of Patient Engagement, public speaking 9 Comments

June 18, 2012 By e-Patient Dave 1 Comment

Yes, Virginia, there is a vacation.

This has been one heck of a three year start-up.
[Read more…]

Filed Under: Business of Patient Engagement 1 Comment

December 16, 2011 By e-Patient Dave Leave a Comment

Register now: e-Patient Boot Camp’s American debut

Registration is now open on EventBrite!

New York City – Friday, January 27.
Hosted by Edelman – the leading independent global PR firm

Boot Camp graphic. Click to go to Boot Camp page.
e-Patient Dave lecturing at FutureMed, at Ray Kurzweil's Singularity University, NASA Ames Research Center, Mountain View, May 2011

Patient engagement is reshaping healthcare. Learn how. Learn why. Learn what to do.

[Read more…]

Filed Under: Business of Patient Engagement, Participatory Medicine, public speaking Leave a Comment

October 22, 2011 By e-Patient Dave 1 Comment

The business of patient engagement: travel tools

The other day I recalled Ted Eytan’s old series My Own CIO, from the days when he cobbled together the tools he needed. That was my first clue that in today’s world, an individual can compete with the big boys … or at least not be constrained by lack of power tools.

I hope to continue in that spirit here, adding posts as Ted did, in the hope that others – especially other e-patient speakers – can benefit as I did.

Tripit statistics Oct 22 2011
Summary statistics from my Tripit profile

Travel: a logistical nightmare

The other day I noted that evangelism requires taking it to the field, and my schedule page reflects that. This is complicated – a lot – by the reality that a peak conference season often requires traveling from one event to another, coordinating plans between different travel agents, which makes it hard to pick the right flight in advance, and often involves added costs later when plans change (ugh).

Here are the tools I use all the time.

  • Selecting flights and hotels: Kayak.com and Southwest.com.
    • Kayak is absolutely awesome in the flexibility it gives you for departure and arrival times, length of layover, alternate airports, etc etc.
    • Kayak also lets you specify which airlines, or what flight network you want. Mine is StarAlliance (United, USAirways, etc).
      • Southwest doesn’t participate in consolidators like Tripit and Travelocity, but they’re my favorite alternative to StarAlliance: their standardized planes mean they have no crappy seats, no cramped mini-planes, and they have a hub at my closest airport, Manchester NH (MHT).
    • Kayak support is awesome. The guy who runs it writes promptly and intelligently!
    • Note that Kayak itself doesn’t sell the tickets – you buy from whatever website sent Kayak the quote. Fine with me – that means Kayak doesn’t need a redundant customer service staff.
  • [Read more…]

Filed Under: Business of Patient Engagement, My own CIO 1 Comment

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