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September 25, 2013 By e-Patient Dave 3 Comments

My talk at NCSBN (National Council of State Boards of Nursing)

NCSBN website (click to visit their site)In August I gave one of my most successful speeches ever, at the annual meeting of the National Council of State Boards of Nursing (ncsbn.org). These are the people who do board certification of nurses and, when necessary, look into cases where discipline may be needed. In short, these are people for whom quality makes all the difference in the world; it is their work.

I was inspired and thrilled to be invited to speak to them. As always, we had a lengthy call to plan the focus and objectives of this talk. Here’s the video – I’m even more thrilled that they hired such a great video company! Multiple cameras, high quality slide rendering, and terrific editing. Thank you!

The video doesn’t show it, but the audience gave a standing ovation. It’s a wonderful feeling to connect with people at that level.

If you can’t see the video, click here.

Evaluations:

[Read more…]

Filed Under: Events, public speaking 3 Comments

August 30, 2013 By e-Patient Dave 15 Comments

Speaker Academy #9: Your website, with video

Screen grab of NeHC talk on my site
The first video of a talk I gave (click to visit on my site)

Edited a day later: This entry has advice but see also related post wondering how to convert DVD to YouTube.

_____________

People ask me constantly how I get gigs – how I approach conference organizers, which events they should approach, to apply as a speaker.  I don’t know, because I don’t approach them – I have never had success doing that. (I’m not saying you shouldn’t – I’m just saying I have no answers, because it never worked for me.)

100% of my marketing has been:

  • this website, plus
  • word-of-mouth testimonials:
    “This guy was good. Hire him.”

I’ll have more to say about the website in the future but here are the fundamentals.

You need a website, or at least a blog, or at least a web page somewhere.

Why? [Read more…]

Filed Under: public speaking, Speaker Academy 15 Comments

August 26, 2013 By e-Patient Dave 11 Comments

Speaker Academy #8: My way’s not the only way, but speaking skills matter.

So far this series hasn’t looked at specific speaking methods, but it will. This short entry touches on that, and one other point.

The other point is that my approach is not the only way to get there. Anything that works for you is fine with me.

Among patient speakers, the most conspicuous example of not-Dave is the amazing Regina Holliday, who among other things is giving a master class in September at the Stanford Medicine X conference.

Regina Medicine-X graphic

Speaking skills count

Regina’s method’s different from mine, but she brought an essential skill: she’s an accomplished storyteller (which shows up in her blog posts) and had extensive speaking experience in high school. Reviewing a draft of this post, she wrote:

My senior year in high school I qualified for regional competition in Lincoln Douglas debate, domestic extemp, foreign extemp, original oratory, poetry, humorous interp, dramatic interp, monologue, humorous duet and dramatic duet.

Two takeaways:

  • Don’t let anyone tell you you can’t be who you are. If something works for you, good!
  • If you haven’t had training or mentoring, see if you can get some, to develop yourself.
    • As I said yesterday, I had to attend forty events before I got paid a cent – let’s see if we can shorten that! The point is that no matter how “right” your message is, you’re responsible for delivering it effectively.

Other successful speakers: were you trained or mentored? By whom? Or did it just come naturally to you?


Next in the series: #9: Your website, with video

Filed Under: Business of Patient Engagement, public speaking, Speaker Academy 11 Comments

August 3, 2013 By e-Patient Dave 7 Comments

Speaker Academy #6: What could be said that would make any difference?

It took a month to get through the first five posts in this series, all based on the notes Randi Redmond Oster took from one thirty minute phone call. THAT’s getting value out of a conversation.

And that leads to this next point, which is short and simple. As you consider what to say to your audience, ask yourself this:

What could be said that would make any difference?

You may get frustrated by this – you may think people should think the way you do, or you may think people should want to hear what’s on your mind. You’re welcome to those feelings; heaven knows I’ve had them. But my point here is: if you want to make a difference in the world, by speaking, you better think about what could make a difference.

A lot of speeches I hear seem to have been written without wondering about that. Except for purely academic events, it’s not enough to recite facts. In academia it’s okay to say “I presented the facts – my work is done.” But if you’re advocating – if you want to change the world – that’s not enough. For instance:

[Read more…]

Filed Under: Business of Patient Engagement, public speaking, Speaker Academy 7 Comments

August 2, 2013 By e-Patient Dave 6 Comments

Speaker Academy #5: Knock it out of the park

Kent Bottles
Kent Bottles MD (from ConventionConnection.com)

If you’re new to this series of advice to speakers, read the initial post, and it’ll help if you follow the chain.

It’s been three weeks since this series went on hiatus. This post is the fourth to come from notes taken by Randi Redmond Oster. And this post springs from advice given to me by Kent Bottles MD, whom I mentioned yesterday on pricing. (That’s him speechifying, at right.)

In addition to counseling me about price integrity, Kent’s the one who taught me that it’s my responsibility to find out what’s on the organizer’s mind – which often involves helping with the exploration. As I said in #2, “two thirds of good speaking is good listening.”

The consultative approach

[Read more…]

Filed Under: Business of Patient Engagement, public speaking, Speaker Academy 6 Comments

August 1, 2013 By e-Patient Dave 10 Comments

Pricing policy

Updated Dec. 30, 2015. See the changes under the blue headings.

Prolog and principles

In 2013, in A turning point for patient voices and Prices must have integrity, I laid out my thinking: a professional price policy must make sense, and the rules must be real – fair to all clients and consistently enforced.  Re “making sense,” I’m an evangelist – an activist with a cause – so my price policy offers ways for clients to earn discounts by furthering the cause.

Update as 2016 starts: As the seventh year of this work starts, three things are newly clear, different from any past year:

  • The time has come to reach out to the public, including community health workers.
  • Nursing is turning out to be a great role in healthcare for making patient engagement a clinical reality. Nurses spend much more time face-to-face with patients and families.
  • The time has also come to get our claws into the world of medical education curriculum, so we start growing the next generation of doctors and nurses with patient empowerment “baked in” to their thinking.

As you’ll see, those three factors are reflected below. Here is the policy, fully aligned with my values as an activist for the “Let Patients Help Heal Healthcare” social movement.

1. Full price.

Event organizers, call or write for my current speech pricing. As my testimonials page shows, I deliver.

2. Add a Promoted Public Event: 25% discount (new for 2016)

It’s time to start engaging the public (ordinary citizens) in patient engagement – teaching people the rationale for (and the how-to’s of) being engaged, activated partners in their health and their care.  So, if I’m doing a speech for you, I’ll do a second speech open to the public (and tuned to them), if you will handle the logistics and get it promoted in the local media … and I’ll knock 25% off the price of your speech. (Note: a particularly great target for these events is community health workers.)

Yes, I’ll do two speeches for less than the price of one. In essence I’m buying your help in spreading the word to the general public.
[Read more…]

Filed Under: Business of Patient Engagement, public speaking 10 Comments

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