A wonderful, little-known, but very valuable resource for improving health care is MITSS – Medically Induced Trauma Support Services. (They pronounce it “mitts” and it has nothing to do with MIT.) I’ve written about them several times on e-patients.net and on my own “New Life” blog; a good introductory post is here. They support everyone involved in medical errors – the professionals as well as the patient/victims.
They invited me to give the opening remarks at their annual fundraiser last month. (More about them below.) It was a privilege. Here’s my talk. The slides aren’t in the video, but if you’ve seen the other talks on this site, you’ve seen most of the slides.